Privacy Policy

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At Renewd Health (“we,” “us,” “our”), we recognize the importance of your privacy and are committed to maintaining the confidentiality of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you visit our website, use our services, or interact with us. 

1. Information We Collect 

We collect various types of information to provide you with our services: 

• Personal Information: When you register for our services, engage with us, or fill out forms, we may collect personal information including your name, email address, phone number, date of birth, and any other information you provide. 
• Health Information: As part of our specialized services in hormone replacement therapy and medical weight loss, we may collect health-related information necessary for your care, including medical history and treatment plans. 
• Payment Information: We collect payment information to process transactions for services rendered. 
• Usage Data: We may gather information about how you access and interact with our website, including your IP address, browser type, and pages you visit. 

2. How We Use Your Information 

Your information is used for several purposes, including: 

• To provide and manage our services, including medical consultations and therapy. 
• To process payments and communicate transaction confirmations. 
• To personalize your experience and enhance our service offerings. 
• To send you updates, newsletters, and promotional materials (you can opt-out at any time). 
• To comply with applicable laws and regulations, including HIPAA. 

3. HIPAA Compliance 

We are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). This means we take significant measures to protect the confidentiality and security of your health information. Only authorized personnel have access to your protected health information (PHI) and only as necessary to perform their duties. 

4. Disclosure of Your Information 

Your information may be disclosed in the following circumstances: 

• Third-Party Service Providers: We may share your personal information with trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, IT services). These entities are required to protect your information and may not use it for other purposes. 
• Medical Professionals: Your health information may be shared with healthcare providers involved in your treatment to provide necessary care and coordination. 
• Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities. 

5. How We Protect Your Information  

Renewd Health implements reasonable technical, administrative, and physical safeguards to protect your PHI from unauthorized access, use, disclosure, alteration, or destruction. If Protected Health Information (PHI) must be shared, we utilize Secure-Socket Layer technology for all transmissions. 

6. Your Rights 

Under Texas law and HIPAA, you have rights regarding your health information, which include: 

• The right to access your health information. 
• The right to request corrections to your health information. 
• The right to request restrictions on certain disclosures of your PHI. 
• The right to receive an accounting of disclosures of your PHI. 

To exercise these rights, please contact us using the information below. 

7. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically for any updates or changes. 

8. Contact us  

If you have questions about this Privacy Policy, please contact us at:  

Email: admin@renewdhealth.com    

Your privacy is important to us, and Renewd Health is dedicated to protecting your health information in compliance with all applicable laws. Thank you for trusting us with your care.